Can you fix slow computers?

Yes. Maji PC Repair helps with startup cleanup, junk removal, malware scans, browser cleanup, storage review, and performance optimization.

Do you remove viruses or malware?

Yes. Malware cleanup may include scanning, removing suspicious programs, cleaning browser hijackers, reviewing startup items, and recommending safer habits.

Do you offer remote repair?

Yes, when the device can connect to the internet and the customer authorizes remote access. Customers remain in control and may end a session at any time.

Can you recover lost files?

Maji PC Repair offers best-effort data recovery assistance. Recovery cannot be guaranteed, especially if a drive is damaged, overwritten, encrypted, or failing.

What if my computer needs physical parts?

If replacement parts or specialized hardware repair are needed, the customer is responsible for parts, shipping, additional labor, and any third-party repair costs.

Do you guarantee repairs?

No repair can be guaranteed in every situation. Work is performed on a best-effort basis because hardware failure, corruption, malware, aging components, and prior damage can limit results.

Do you offer refunds?

Payments cover technician time, diagnostics, troubleshooting, and labor already performed. Refunds are generally not offered once work has begun.

What should I do before a remote session?

Save your work, connect to stable internet, charge your device, prepare screenshots or error messages, and list anything that should not be opened, moved, deleted, or changed.